Description
As with the mechanical parts, the rear derailleur represents the pride and joy of the EPS project and encompasses a series of technologies and innovations that allow shifting speed to be optimised and guarantee unprecedented precision, even in the case of multiple shifting with 11 sprockets at a time.
The EPS rear derailleur is comprised mainly of a mechanical structure, derived from the mechanical gear and composed of a derailleur rod/parallelogram/derailleur cage, of a worm screw enabled by an electronic actuator. As with the derailleur, the electronic rear derailleur actuator is composed of a gear motor and a sensor, the built-in resolver, that reads its movements.
The geometry of the parallelogram has been made more rigid and optimised to promote interaction with the electronic parts.
The lower and upper bodies, the parallelogram and the carbon derailleur cage are moved by a screw system and lead worm screw (not a spring screw) which, in turn, is enabled by the electronic actuator that communicates with the DTI. The built-in resolver inside the actuator is capable of reading the movements of the rear derailleur at any time and optimising its position by communicating with the DTI (Digital Tech Intelligence).
The rear derailleur is also equipped with a play recovery system using a helicoidal spring that optimises stability and precision and keeps operation and performance constant over time, even after many kms have been covered.
As with the mechanical rear derailleur, it is possible to optimise its position with respect to the frame and chain by acting on two adjusting screws: the screw that adjusts the mechanical end stop and the screw that adjusts the distance between the upper pulley and sprockets. By using these screws it is possible to optimise the installation of the rear derailleur and increase the precision of its operation.
**DTI:** Digital Tech Intelligence is housed inside the Power Unit and it continuously monitors the signals that arrive from all the EPS components, thus managing their operation.
**MULTI-SHIFTING:** There are no longer any limits to Multi-shifting and the choice is at the fingertips of the cyclist.
**RIDE BACK HOME:** The uncoupling mechanism of the rear derailleur is useful if the battery runs out "on the road", allowing you to manually "uncouple" the rear derailleur to position it on which ever sprocket you require.
**WATER PROOF:** In order to achieve the IP67 classification, all the electronic components of the EPS system underwent a series of tests, which proved their ability to function perfectly under one meter of water for at least 30 minutes.
PLEASE NOTE: Image can vary slightly from actual finalised product.
Shipping
United Kingdom
If your order is over £50.00 then the shipping price is FREE
If your order is under £50.00 then shipping is £5.99
All UK deliveries are with Royal Mail or Parcelforce. Normally delivery time is 1-3 working days from time of order.
Domestic deliveries to the United Kingdom are inclusive of VAT
International Deliveries
We use Fedex for all deliveries outside of the EU for EU deliveries we use GLS. Our prices start at the below prices but increase depending on the size of the items being posted.
| Country/Territory | Shipping Price | ||
| Afghanistan | £31.00 | ||
| Albania | £24.00 | ||
| Algeria | £23.00 | ||
| American Samoa | £31.00 | ||
| Andorra | £17.00 | ||
| Angola | £31.00 | ||
| Anguilla | £30.00 | ||
| Antigua & Barbuda | £30.00 | ||
| Argentina | £30.00 | ||
| Armenia | £23.00 | ||
| Aruba | £30.00 | ||
| Australia | £26.00 | ||
| Austria | £15.00 | ||
| Azerbaijan | £23.00 | ||
| Bahama | £30.00 | ||
| Bahrain | £23.00 | ||
| Bangladesh | £23.00 | ||
| Barbados | £30.00 | ||
| Belarus | £24.00 | ||
| Belgium | £15.00 | ||
| Belize | £30.00 | ||
| Benin | £31.00 | ||
| Bermuda | £30.00 | ||
| Bhutan | £23.00 | ||
| Bolivia | £30.00 | ||
| Bonaire Sint Eustatius and Saba | £30.00 | ||
| Bosnia-Herzegovina | £24.00 | ||
| Botswana | £31.00 | ||
| Brazil | £30.00 | ||
| British Virgin Islands | £30.00 | ||
| Brunei | £23.00 | ||
| Bulgaria | £15.00 | ||
| Burkina Faso | £31.00 | ||
| Burundi | £31.00 | ||
| Cambodia | £25.00 | ||
| Cameroon | £31.00 | ||
| Canada | £20.00 | ||
| Cape Verde | £31.00 | ||
| Cayman Islands | £30.00 | ||
| Central African Republic | £31.00 | ||
| Chad | £31.00 | ||
| Chile | £30.00 | ||
| China | £24.00 | ||
| Colombia | £30.00 | ||
| Congo | £31.00 | ||
| Cook Islands | £31.00 | ||
| Costa Rica | £30.00 | ||
| Croatia | £15.00 | ||
| Curacao | £30.00 | ||
| Cyprus | £24.00 | ||
| Czech Republic | £15.00 | ||
| Côte D'ivoire (Ivory Coast) | £31.00 | ||
| Democratic Republic of the Congo | £31.00 | ||
| Denmark | £15.00 | ||
| Djibouti | £31.00 | ||
| Dominica | £30.00 | ||
| Dominican Republic | £30.00 | ||
| East Timor | £25.00 | ||
| Ecuador | £30.00 | ||
| Egypt | £23.00 | ||
| El Salvador | £30.00 | ||
| Equatorial Guinea | £31.00 | ||
| Eritrea | £31.00 | ||
| Estonia | £15.00 | ||
| Ethiopia | £31.00 | ||
| Faeroe Islands | £31.00 | ||
| Fiji | £31.00 | ||
| Finland | £15.00 | ||
| France | £15.00 | ||
| French Guiana | £30.00 | ||
| Gabon | £31.00 | ||
| Gambia | £31.00 | ||
| Georgia | £23.00 | ||
| Germany | £15.00 | ||
| Ghana | £31.00 | ||
| Gibraltar | £17.00 | ||
| Greece | £15.00 | ||
| Greenland | £31.00 | ||
| Grenada | £30.00 | ||
| Guadeloupe | £30.00 | ||
| Guam | £31.00 | ||
| Guatemala | £30.00 | ||
| Guinea | £31.00 | ||
| Guinea-Bissau | £31.00 | ||
| Guyana | £30.00 | ||
| Haiti | £30.00 | ||
| Honduras | £30.00 | ||
| Hong Kong SAR, China | £24.00 | ||
| Hungary | £15.00 | ||
| Iceland | £24.00 | ||
| India | £23.00 | ||
| Indonesia | £25.00 | ||
| Iraq | £31.00 | ||
| Ireland | £12.00 | ||
| Israel | £23.00 | ||
| Italy | £15.00 | ||
| Jamaica | £30.00 | ||
| Japan | £25.00 | ||
| Jordan | £23.00 | ||
| Kazakhstan | £31.00 | ||
| Kenya | £31.00 | ||
| Kiribati | £31.00 | ||
| Kuwait | £23.00 | ||
| Kyrgyzstan | £31.00 | ||
| Laos | £25.00 | ||
| Latvia | £15.00 | ||
| Lebanon | £23.00 | ||
| Lesotho | £31.00 | ||
| Liberia | £31.00 | ||
| Libya | £23.00 | ||
| Liechtenstein | £22.00 | ||
| Lithuania | £15.00 | ||
| Luxembourg | £15.00 | ||
| Macau SAR, China | £25.00 | ||
| Macedonia | £24.00 | ||
| Madagascar | £31.00 | ||
| Malawi | £31.00 | ||
| Malaysia | £25.00 | ||
| Maldives | £31.00 | ||
| Mali | £31.00 | ||
| Malta | £24.00 | ||
| Marshall Islands | £31.00 | ||
| Martinique | £30.00 | ||
| Mauritania | £31.00 | ||
| Mauritius | £31.00 | ||
| Mexico | £30.00 | ||
| Micronesia | £31.00 | ||
| Monaco | £12.00 | ||
| Mongolia | £31.00 | ||
| Monserrat | £30.00 | ||
| Montenegro | £24.00 | ||
| Morocco | £23.00 | ||
| Mozambique | £31.00 | ||
| Myanmar | £23.00 | ||
| Namibia | £31.00 | ||
| Nauru | £31.00 | ||
| Nepal | £23.00 | ||
| Netherlands | £15.00 | ||
| New Caledonia | £31.00 | ||
| New Zealand | £26.00 | ||
| Nicaragua | £30.00 | ||
| Niger | £31.00 | ||
| Nigeria | £31.00 | ||
| Niue | £31.00 | ||
| Northern Mariana Islands | £31.00 | ||
| Norway | £22.00 | ||
| Oman | £23.00 | ||
| Pakistan | £23.00 | ||
| Palau | £31.00 | ||
| Palestinian Territory | £23.00 | ||
| Panama | £30.00 | ||
| Paraguay | £30.00 | ||
| Peru | £30.00 | ||
| Phillipines | £25.00 | ||
| Poland | £15.00 | ||
| Portugal | £15.00 | ||
| Puerto Rico | £30.00 | ||
| Qatar | £23.00 | ||
| Republic of Moldova | £24.00 | ||
| Romania | £15.00 | ||
| Russian Federation | £24.00 | ||
| Rwanda | £31.00 | ||
| Réunion | £31.00 | ||
| Saint Lucia | £30.00 | ||
| Samoa | £31.00 | ||
| Saudi Arabia | £23.00 | ||
| Senegal | £31.00 | ||
| Serbia | £24.00 | ||
| Seychelles | £31.00 | ||
| Sierra Leone | £31.00 | ||
| Singapore | £25.00 | ||
| Slovakia | £15.00 | ||
| Slovenia | £15.00 | ||
| Solomon Islands | £31.00 | ||
| Somalia | £31.00 | ||
| South Africa | £30.00 | ||
| South Korea | £25.00 | ||
| Spain | £15.00 | ||
| Sri Lanka | £23.00 | ||
| St. Kitts and Nevis | £30.00 | ||
| St. Maarten | £30.00 | ||
| St. Martin | £30.00 | ||
| St. Vincent & the Grenadines | £30.00 | ||
| Sudan | £31.00 | ||
| Suriname | £30.00 | ||
| Swaziland | £31.00 | ||
| Sweden | £15.00 | ||
| Switzerland | £22.00 | ||
| Syrian Arab Republic | £23.00 | ||
| Taiwan | £25.00 | ||
| Thailand | £25.00 | ||
| Togo | £31.00 | ||
| Tonga | £31.00 | ||
| Trinidad & Tobago | £30.00 | ||
| Tunisia | £23.00 | ||
| Turkey | £24.00 | ||
| Turkmenistan | £31.00 | ||
| Turks & Caicos Islands | £30.00 | ||
| Tuvalu | £31.00 | ||
| U.S. Virgin Islands | £30.00 | ||
| U.S.A. | £20.00 | ||
| Uganda | £31.00 | ||
| Ukraine | £24.00 | ||
| United Arab Emirates | £23.00 | ||
| United Republic of Tanzania | £31.00 | ||
| Uruguay | £30.00 | ||
| Uzbekistan | £31.00 | ||
| Vanuatu | £31.00 | ||
| Vatican City | £17.00 | ||
| Venezuela | £30.00 | ||
| Vietnam | £25.00 | ||
| Wallis & Futuna | £31.00 | ||
| Yemen | £23.00 | ||
| Zambia | £31.00 | ||
VAT is removed for international customers but import taxes may apply on delivery, this value is dependant on many factors and should be checked with your government before ordering.
Price Match
Price Match Promise
We never wanted to lose business if it comes down to price...
So whenever you shop with us at Velozonee, we promise that not only will you receive top level customer service but the best prices too.
Obviously, we try to be as competitive as possible from the offset but we can't monitor everyone else on a 24 hour, 7 day a week basis so all we need to know is who is cheaper than we are, and we'll change the price online! If you purchase from us and then find the item cheaper after you have received it, let us know and we'll create a voucher for the difference (up to 7 days after receipt)
If you do find a better price than we offer, please contact us at: sales@velozone.co.uk
Please include the following details:-
- Your Name
- Your Order Number (if you have one)
- The Product You have found cheaper elsewhere (title or sku if possible)
- A full weblink to the competitor of the product in question
We will then do the following within 24 hours Monday-Saturday exc. Bank Holidays:-
Check the price match meets our terms and conditions and is valid.
- If the item is valid for price match, then we will change the price online to replicate the competitor and let you know as soon as possible.
- If you have already ordered the item from us, we will send you a voucher for the difference as soon as possible.
Terms and conditions
With 3rd party websites like eBay, Amazon etc, we will only match buy it now prices of products that are still active. We will not match prices of listings that have ended.
We will only match the prices of UK retailers selling in GBP, we do not price match overseas companies.
We will only match absolute like for like products. The competitor must have the exact colour, scale, model as we are listing and MUST be available and in stock. We do not match competitors that don't have stock available.
We cannot beat prices from out of date literature.
Price match guarantee cannot be used in conjunction with other promotional offers or Velozone Membership codes.
Lowest price guarantee can only be used by UK customers shipping to a UK address excluding the Channel Islands.
We can only price beat genuine businesses and will not price beat illegal or fake websites, also if our profit margin doesn't allow it - we cannot match prices where we will incur a loss.
Before you email us, make sure you have found the best price as we will only price beat an item once.
We will price match up to 7 days after we have despatched your order.
Price match promise is applied to the total order value - The product and the delivery charge. For example if a UK retailer is selling a model for £30 with free delivery. We will ship the model to you for £30 including delivery. If a competitor is selling a model for £30 with £5 postage we will ship the item to you for £35.
Where an item is being price matched within an order of multiple items, any non price beaten item’s delivery will be charged at the prevailing rate.
Proof of price is required and this will be checked before the price match is verified.
We reserve the right to remove price match at any time where it is not possible.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Refund Policy
Returns
Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-returnable items:
- Gift cards
- Hazardous materials, or flammable liquids or gases.
- Undergarments
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 60 days after delivery
- Any free gifts are not returned
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 working days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@velozone.co.uk
Exchanges
If you need to exchange an item then please send us an email at sales@velozone.co.uk and send your item to: Iconic Retail Limited (Inside Moto Central Building), Asfare Business Park, Hinckley Road, Wolvey, LE10 3JG, United Kingdom.
Shipping
You will be responsible for paying for your own shipping costs for returning your item unless the items arrived damaged or were shipped wrong.
To return your product, you should mail your product to: Iconic Retail Limited (Inside Moto Central Building), Asfare Business Park, Hinckley Road, Wolvey, LE10 3JG, United Kingdom
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.